Medical Assistant Certificaction Exam Prep

✓ Enrollment and Payments

• All programs require a mandatory and non-refundable down payment equivalent to 40% of the total program cost.

• Enrollment reserves the student’s seat and activates access to the educational platform, materials, and academic schedule.

• No course will begin without confirmed initial payment.

✓ Payment Plans

• The school offers one interest-free payment plan, depending on the program.

• Payments must be made on or before the agreed due date.

• The student remains responsible for fulfilling the payment plan regardless of attendance or academic performance.

• When the school offers direct financing, the student must pay a 40% non-refundable down payment of the total program cost.

This down payment is mandatory and required to:

• Reserve the seat

• Activate platform access

• Receive the academic calendar, materials, and classes

Financed Balance (60%)

• The remaining 60% of the program cost will be financed directly by the school.

• Financing is a benefit granted by the school and is not an acquired right.

✓ Late Payments and Default

• Payments more than 48 hours late are considered delinquent.

• If the student fails, delays, or misses even one payment corresponding to the financed 60%, the following will automatically apply:

  • Immediate loss of direct financing

  • Automatic suspension of:

    • Educational platform access

    • In-person and online classes

    • Clinical practice

    • Access to academic materials

  • Withholding of grades, certificates, and exam results

✓ Reinstatement After Default

• Once financing is lost, the student may NOT continue under a payment plan.

• To re-enter, the student must pay 100% of the outstanding balance immediately.

• Payment plans, extensions, or exceptions will NOT be reinstated.

• This policy:

  • Applies to all programs with direct financing

  • Is non-negotiable

  • Does not allow exceptions regardless of personal, work-related, or financial circumstances

✓ Financial Clearance (Good Standing)

While any balance remains unpaid:

• Grades will not be released

• Exams will not be allowed

• Certificates or official documents will not be issued

• The student must be 100% financially cleared for:

  • Academic processes

  • Administrative procedures

  • Graduation

✓ Withdrawal or Program Abandonment

If the student withdraws:

• Any outstanding debt remains due

• Certificates and documents will not be released

• No refunds will be issued for voluntary abandonment

If the student withdraws or is administratively withdrawn due to abandonment, the student may request re-entry in the next scheduled cohort, subject to availability and the signing of a new enrollment agreement.

If the student was under direct financing, withdrawal, abandonment, or failure to make a payment automatically results in loss of financing benefits. To re-enter, the full outstanding balance must be paid before access to the platform and classes is restored.

A student will be considered voluntarily withdrawn or administratively withdrawn if:

• The student submits written notice of withdrawal

• The student stops attending and fails to communicate for 10 consecutive calendar days or two (2) scheduled weeks of classes, whichever occurs first

• The student violates financial policies

The official withdrawal date will be the last recorded attendance date or the date the school determines administrative withdrawal.

✓ Refund Policy

If applicable, refunds will be calculated on a prorated basis according to the institution’s official refund policy and issued within 30 days of official withdrawal determination.

This policy applies to the following programs:

• Phlebotomy Technician

• EKG Technician

• Facial Specialist

• Permanent Make Up

All programs include an academic and/or professional kit, which is considered consumable material and non-refundable once delivered.

✓ Attendance

• A minimum of 90% attendance is required (adjustable per licensing requirements).

• Unexcused absences may require:

  • Make-up sessions

  • Additional fees

  • Repetition of a module

✓ Practical Training

• Practical sessions are conducted:

  • Between students

  • With live models

• Students must sign informed consent forms.

• Failure to follow protocols may result in suspension from practical activities.

✓ Evaluations and Exams

• Minimum passing grade: 70%

• If the student fails:

  • The evaluation must be repeated

  • A retake exam may involve an additional fee

• Exam results will not be released if the student has outstanding debt.

✓ Professional Behavior

Students are expected to maintain:

• Respectful conduct

• Appropriate language

• Professional behavior

Serious misconduct may result in:

• Suspension

• Expulsion without refund

✓ Cell Phone Use and Recordings

• Recording classes, instructors, or students without written authorization is prohibited.

• Academic materials are the intellectual property of the school.

✓ Scope of Training

The school provides education; however:

• Employment is not guaranteed

• Income is not guaranteed

• The school does not authorize practice outside the legal framework of the State

Each student is responsible for complying with:

• State laws

• Licensing requirements

• Professional regulations

✓ Advanced Procedures

• Some procedures are for educational purposes only.

• Certain procedures require medical supervision.

• The school is not responsible for misuse outside the classroom.

✓ Admission and Documentation

• Students must submit valid documentation (ID, prerequisites, required forms).

• Missing documents may delay program start or clinical practice.

• The school reserves the right to deny or postpone admission if information is incomplete or false.

✓ Cohort or Group Changes

• Group changes are NOT guaranteed.

• Changes are subject to:

  • Availability

  • Administrative approval

  • Financial compliance

• Administrative fees may apply.

✓ Educational Platform Use

• Platform access is:

  • Personal

  • Non-transferable

  • Limited to the program duration

• It is prohibited to:

  • Share login credentials

  • Download or distribute content

• Violations result in immediate suspension.

✓ Administrative Suspension

The school may suspend a student temporarily or permanently for:

• Non-payment

• Inappropriate conduct

• Risk to patients, models, or classmates

• Violation of biosecurity protocols

• Misuse of equipment or materials

Suspension does NOT generate a refund.

✓ Cancellations, Changes, and Force Majeure

The school may:

• Reschedule classes

• Change instructors

• Modify delivery modality (in-person/online)

Due to operational, health-related, or force majeure reasons.
This does NOT constitute contractual breach.

✓ Kits, Materials, and Equipment

• Kits become the property of the student once delivered.

• Kits are non-refundable.

• Kits will not be replaced due to loss, damage, or abandonment.

• Improper use of equipment may result in sanctions.

✓ Intellectual Property

All content, including:

• Presentations

• Videos

• Protocols

• Evaluations

Is the intellectual property of MAS | Medical Aesthetics School.

Reproduction, sale, or distribution is strictly prohibited.

✓ Languages

Programs may be offered in:

• Spanish

• English

• Russian

Language does not modify academic or financial requirements.

By enrolling, the student declares that they have read, understood, and accepted all institutional, academic, financial, and legal policies of MAS | Medical Aesthetics School.